Frequently asked questions

Dubai home maintenance, clearly answered

Everything Dubai homeowners, tenants and landlords ask us — about areas, response times, pricing, annual maintenance contracts and how the crew works. Can't find your question? Just message us.

What does Dubai Care Crew do?

Dubai Care Crew is a Dubai (UAE) home and property maintenance company. We send a single, vetted, multi-skilled crew to homes, villas and apartments for AC services, plumbing, electrical, painting and decorating, handyman and general maintenance, appliance repair, pest control, cleaning, and annual maintenance contracts (AMC).

What areas of Dubai do you cover?

We cover homes, villas and apartments across Dubai, including Dubai Marina, JBR, Downtown Dubai, Business Bay, Palm Jumeirah, JLT, Dubai Hills, Arabian Ranches, the Meadows, the Springs, the Greens, Jumeirah, Umm Suqeim, Al Barsha, Mirdif and Dubai Creek Harbour. If your community isn't listed, message us — coverage is very likely.

How fast can the crew reach my home in Dubai?

Most same-day booking requests are attended the same day, often within a few hours, depending on your community, the time of your request and the parts required. For the fastest response, message us on WhatsApp during opening hours — a real person answers.

Can you handle more than one repair in a single visit?

Yes — that's the whole point of the crew model. Several trades can be handled in one booked visit, so a leaking tap, a noisy AC and a broken light fitting can usually be resolved together rather than by three separate contractors. List everything when you book and we'll bring the right skills and parts.

How much do home maintenance services cost in Dubai?

We give upfront pricing: you receive and approve the price before any work begins, with no hidden add-ons. Final cost depends on the trade, the job and any parts needed. We always explain the work and the cost in plain language first — and if a job turns out larger than expected, we stop and let you decide.

Do you offer annual maintenance contracts (AMC) in Dubai?

Yes. Our annual maintenance contracts suit villas, apartments and property portfolios. AMC members get planned servicing (scheduled AC servicing plus plumbing and electrical checks), priority same-day response, and preferred member pricing — all through a single point of contact. See AMC details or ask for a quote.

What are your opening hours?

Dubai Care Crew is open Monday to Saturday, 8:00–20:00. Emergency visits outside these hours may be arranged on request. Calls and WhatsApp messages are answered by a real person during opening hours.

Do you bring parts, or do I need to buy them?

The crew carries common parts and consumables and can source specific items for you. Where a part must be ordered, we'll explain the options, the cost and the expected timing before you commit — so there are no surprises.

Is your work covered by a warranty?

We stand behind our workmanship and use proper parts. If something we've fixed doesn't hold, contact us and we'll come back and make it right. Specific terms depend on the type of work and parts used, and are confirmed before the job begins.

Can landlords and property managers use Dubai Care Crew?

Absolutely. We work with homeowners, tenants, landlords and property managers — across single homes and multi-unit portfolios. Annual maintenance contracts are especially popular with landlords who want priority response, predictable costs and a single dependable crew across their properties.

How do I book Dubai Care Crew?

Book by WhatsApp at wa.me/971501685444, by phone on 050 168 5444 (+971 50 168 5444), by email at info@dubaicarecrew.com, or via the request form on our contact page. WhatsApp is the fastest.

What makes Dubai Care Crew different from other maintenance companies in Dubai?

Dubai Care Crew is built around one multi-skilled, vetted crew that handles every trade, turns up on time, gives upfront pricing, and treats each home with care. As an affiliated crew of European Technical, we bring a licensed Dubai home-maintenance standard to every visit. The focus is simple: fewer contractors, clearer pricing, and tidy, dependable work.

Still have a question?

We're happy to help — just ask.

Send a quick WhatsApp with your question and we'll answer it directly. No call centres, no waiting — just the crew.